Policies

Shipping Information:

At shopwithdel, we strive to provide you with a seamless and enjoyable shopping experience. Please find below important information regarding our shipping policies:

• Processing Time:
• Orders are typically processed and dispatched within 1-2 business days after payment confirmation.
• Customized or made-to-order items may have a longer processing time, and details will be provided on the product page.
• Shipping Destinations:
• We currently Internationally. Please note that additional charges may apply for international orders.
• Order Tracking:
• Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to track your package in real-time.
• Shipping Partners:
• We partner with reputable courier services to ensure the safe and timely delivery of your orders.
• Shipping Costs:
• Shipping costs are calculated based on the weight of your order and the destination. The total shipping cost will be displayed at checkout before you confirm your purchase.
• Customs and Import Duties:
• For international orders, please be aware that customs and import duties may apply. Customers are responsible for any additional charges incurred.
• Delivery Issues:
• In the rare event of a delivery issue, please contact our customer support team at shopwithdelcustomerservice@gmail.com, and we will assist you in resolving the issue promptly. 

Return Policy:

At shopwithdel, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we offer a straightforward return policy to make the process easy for you. Please review the following guidelines:

• Returns:
• You have 30 days from the date of purchase to initiate a return.
• To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
• Initiating a Return:
• Contact our customer support team shopwithdelcustomerservice@gmail.com to initiate the return process.
• Please provide your order number, the item(s) you wish to return, and the reason for the return.
• Return Shipping:
• Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part or a defective product.
• We recommend using a trackable shipping method to ensure the safe return of the item.
• Refunds:
• Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
• If approved, the refund will be processed, and a credit will be automatically applied to your original payment method within 2-9 business days.
• Exchanges:
• If you need to exchange an item for a different size or color, please contact our customer support team for assistance.
• Exchanges are subject to product availability.
• Damaged or Defective Items:
• If you receive a damaged or defective item, please contact us immediately for assistance. We will arrange for a replacement or refund.
• Late or Missing Refunds:
• If you haven’t received your refund within the expected timeframe, please check your bank account or contact your credit card company. If the issue persists, contact us for assistance.

We appreciate your understanding and cooperation in following our return policy. If you have any questions or concerns, please don't hesitate to reach out to our customer support team: shopwithdelcustomerservice@gmail.com,