Returns:
- You have 30 days from the date of purchase to initiate a return.
- To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
Initiating a Return:
- Contact our customer support team at delomicostuff@gmail.com to initiate the return process.
- Please provide your order number, the item(s) you wish to return, and the reason for the return.
Return Shipping:
- Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part or a defective product.
- We recommend using a trackable shipping method to ensure the safe return of the item.
Refunds:
- Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
- If approved, the refund will be processed, and a credit will be automatically applied to your original payment method within [5-7] business days.
Exchanges:
- If you need to exchange an item for a different size or color, please contact our customer support team for assistance.
- Exchanges are subject to product availability.
Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us immediately for assistance. We will arrange for a replacement or refund.
Late or Missing Refunds:
- If you haven’t received your refund within the expected timeframe, please check your bank account or contact your credit card company. If the issue persists, contact us for assistance.
